Just Culture Five-step plan

Commissioned by the Ministry of Infrastructure and Water Management

A ‘Just Culture’ is a form of safety culture which is about trust and learning. Its starting point is trust rather than judgment and punishment, and it results in collective and individual learning. Just culture is a term used in risk management, particularly in the world of research and is actively employed in the aviation industry. The chemicals/petrochemicals sectors have shown interest in the concept and have expressed the need for a description of this methodology adapted for these sectors. This document meets that need.

The plan involves five steps and six building blocks. The building blocks are: a just culture attitude, storytelling, rules are tools, in-depth analysis, part of the whole, and resilience. The building blocks are described in general terms and illustrated with examples from the chemicals/petrochemicals sectors.

This document should be used as a guide. It is an initial exploration of how the concept of a Just Culture can be applied in specific terms to the chemicals/petrochemicals sectors. The next phase will be the actual application of this five-step plan in a few pilot-projects. This will enrich the experience with this concept in this specific domain and will provide an illustrative appendix to this document.